Special Clause 1 - The CLIENT, when accepting the terms of the services rendered, is aware and in agreement with all the clauses of this contract, among them, 2.5, that in case he/she uses any means to recover the payment made, be it chargeback, disputes, withhold payment or any other means that makes the credit impossible, he/she will be subject to both civil and criminal lawsuits, and such attitudes qualify as fraud and swindling, both of which constitute criminal practices.
Special Clause 2 - The CLIENT, by hiring ELOMAX's service, confirms that he/she waives any future reimbursement or dispute, provided that the service is provided as agreed and duly completed. In case of dispute of bad faith and/or chargeback, our legal partner Escritório de Advocacia Sena Freitas (Law Firm Sena Freitas), in the figure of its administrators, is authorized to enforce this contract in the amount of 200% of the contracted value as a fine plus the costs of legal fees and indemnities. Furthermore, ELOMAX will report the irregular account and is authorized to disclose the client's information to third parties;
1.1 - Comply with the contracted service as negotiated via Online Chat, E-mail and Official Website; upon completion of payment;
1.2 - Maintain the confidentiality of all information provided by the CLIENT, ELOMAX members, and Management;
1.3 - After the payment is confirmed, the service starts within 4 days - depending on the current demand for services this period can be extended, at Contractor's discretion;
1.3.1 - After the payment is made, the deadline for conclusion of the DUOBOOST service is indefinite, since it depends on the synchrony and availability of the CLIENT's schedule and the ELOMAX Booster;
1.3.2 - The Service will be terminated and properly completed, without monetary return, if there is inactivity of the CLIENT in a maximum period of fourteen (14) running days;
1.3.3 - This contract rules the "Placement DuoBoost" service;
2.1 - ELOMAX is responsible for providing help and clarifying doubts after the purchase and during the service;
2.2 - If the customer opens a dispute in bad faith and / or chargeback the credit card after the service is completed and properly concluded, Elomax reserves the right to enforce this contract in court in the amount of 200% of the contracted amount as a fine. Furthermore, ELOMAX will report the irregular account;
2.3 - In the case of "Elo Drop" - often caused by the account having 0 (Zero) points and still losing matches, Elomax:a) DuoBoost by Division: guarantees the return to the original Elo/Division and continuity of the service;b) DuoBoost by Wins: does NOT guarantee the return to the original Elo/Division, as it only fulfills the net balance of contracted wins;
2.4 - ELOMAX guarantees the secrecy of the user's personal and account information, and does not save any type of banking information;
2.5 - Comply with the agreed-upon and previously stated schedules;
2.6 - ELOMAX may modify Duo Booster without notice at its own discretion;
2.7 - The Booster can be modified, if it is inactive for a minimum period of 3 (three) consecutive days;
2.8 - ELOMAX is only a service provider; the service will be terminated and properly completed as soon as the acquired elo is reached, the net win balance is met and/or the qualification round is over;
2.9 - ELOMAX has the right to cancel any contract, as it sees fit, without prejudice to the CLIENT;
3.1 - The DuoBoosting service is only a facilitator for wins and has the duty - until then - to guarantee the balance of contracted wins/divisions. In this sense, there is no total responsibility for the booster to "carry" the matches. Therefore, modification of the service will be liable (See Clause 3.3);
3.3 - If the booster judges that the customer is not being collaborative in the service, the service will be converted into Eloboost Wins, with price adjustments;
3.4 - The booster may request, in the manner it seems convenient, the routes and functions that the CLIENT should follow;
3.5 - Comply with the agreed-upon and previously stated schedules;
3.6 - It will not be allowed the modification of DuoBooster by request of the CLIENT, except in case of eventual unforeseen events;
3.7 - In case of a request for cancellation of the service already started, a 5% fee will be charged on the total amount paid plus the service on DUOBOOST WINS that have already been performed. If the balance of wins is negative, this amount will not be refunded.
3.8 - In case the CLIENT has a toxic posture during the games and this harms the progress of the service, the service will be cancelled. We will evaluate what has already been done in the service and the remaining amount will be refunded.
4.1 - The money will be returned if no game has happened during the stipulated period, without prejudice to the CLIENT;
4.2 - GREAT IMPORTANCE: In case of account banishment ELOMAX is not responsible for the loss of the account, since the CLIENT is aware of the risks of the contracted service;
4.3 - If the account owner plays a ranked Solo/Duo match(s) during the DuoBoost by Divisions process, even if he/she wins, the contract will be cancelled and there will be no refund;
4.4 - ELOMAX may request confirmation and security information, if purchasing by credit card, at its discretion;
4.5 - For the PLACEMENT DUOBOOST service, ELOMAX guarantees a winrate equal to 60% of the total contracted winrate. In the case that the booster does not reach the combined winrate standard, for each defeat beyond the combined (60%), ELOMAX is willing to manually upgrade a division of the final result of the Placement;
4.6 - ELOMAX will terminate the DUOBOOST BY DIVISION service when the contracted elo is reached, ceasing the service by default at 0 (Zero) league points, regardless of the initial league points of the service (Except when scoring the Additional "Extra Win");
4.7 - By contracting the services offered by Elomax you are agreeing to all of the terms.
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